At CanaMood, customer satisfaction is our top priority. We strive to provide high-quality digital products that meet your advertising needs. However, we understand that there may be instances where you need to request a refund or return. Please read our policy below for detailed information on how to proceed.<\/p>

Eligibility for Refunds:<\/strong><\/p>

1. Digital Products:<\/strong>
   • Due to the nature of digital products, refunds are only granted under specific conditions:
     • The product was not delivered or is inaccessible.<\/li>\n\n
     • The product is significantly different from its description.<\/li>\n\n
     • Technical issues that cannot be resolved by our support team within a reasonable time frame.<\/li><\/ul><\/li><\/ul><\/li>\n\n
     • Request Period:<\/strong>
       • Refund requests must be made within 14 days of purchase. Requests made after this period will not be eligible for a refund.<\/li><\/ul><\/li><\/ol>

         Non-Refundable Items:<\/strong><\/p>

         • Customized or personalized digital products are non-refundable unless there is a significant issue that cannot be resolved.<\/li>\n\n
         • Products purchased at a discount or as part of a bundle may not be eligible for a refund.<\/li><\/ul>

           How to Request a Refund:<\/strong><\/p>

           1. Contact Us:<\/strong>
              • Send an email to our support team with the following details:
                • Your name and contact information.<\/li>\n\n
                • Order number and date of purchase.<\/li>\n\n
                • Detailed description of the issue and reason for the refund request.<\/li><\/ul><\/li><\/ul><\/li>\n\n
                • Review Process:<\/strong>
                  • Our team will review your request and respond within 5 business days. We may request additional information or evidence to support your claim.<\/li><\/ul><\/li>\n\n
                  • Approval and Processing:<\/strong>
                    • If your refund request is approved, the refund will be processed to your original payment method within 7-10 business days. You will receive a confirmation email once the refund is initiated.<\/li><\/ul><\/li><\/ol>

                      Changes to This Policy:<\/strong><\/p>

                      CanaMood reserves the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.<\/p>

                      <\/p>","protected":false},"excerpt":{"rendered":"

                      At CanaMood, customer satisfaction is our top priority. We strive to provide high-quality digital products that meet your advertising needs. However, we understand that there may be instances where you need to request a refund or return. Please read our policy below for detailed information…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/canamood.life\/wp-json\/wp\/v2\/pages\/12"}],"collection":[{"href":"https:\/\/canamood.life\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canamood.life\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canamood.life\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canamood.life\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":2,"href":"https:\/\/canamood.life\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":86,"href":"https:\/\/canamood.life\/wp-json\/wp\/v2\/pages\/12\/revisions\/86"}],"wp:attachment":[{"href":"https:\/\/canamood.life\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}